On January 9th 2018 I ordered ThrillSeeker Solar Backpack on Indiegogo Marketplace - credit card charged with $120, product never shipped, never delivered, no refund, no further communication from IGG customer service. IGG guaranteed shipping or money back within 3-5 days - my money got stolen by Indiegogo executives.
Please let me know if you need proof of my order - I have them all. There are multiple campaigns there and some say "Guaranteed shipping or money back" - this is why I trusted scammers but it doesn't work still.
Small claims court or collective claim against this company might be a better solution for everyone. They sucked my time, energy and $$$.
Product or Service Mentioned: Indiegogo Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $120.
Preferred solution: Full refund.
I didn't like: Do not uphold their advertised security policies, No responsibility, Worthless, Customer service.