Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

On January 9th 2018 I ordered ThrillSeeker Solar Backpack on Indiegogo Marketplace - credit card charged with $120, product never shipped, never delivered, no refund, no further communication from IGG customer service. IGG guaranteed shipping or money back within 3-5 days - my money got stolen by Indiegogo executives.

Please let me know if you need proof of my order - I have them all. There are multiple campaigns there and some say "Guaranteed shipping or money back" - this is why I trusted scammers but it doesn't work still.

Small claims court or collective claim against this company might be a better solution for everyone. They sucked my time, energy and $$$.

Product or Service Mentioned: Indiegogo Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $120.

Preferred solution: Full refund.

I didn't like: Do not uphold their advertised security policies, No responsibility, Worthless, Customer service.

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