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On January 9th 2018 I ordered ThrillSeeker Solar Backpack on Indiegogo Marketplace - credit card charged with $120, product never shipped, never delivered, no refund, no further communication from IGG customer service. IGG guaranteed shipping or money back within 3-5 days - my money got stolen by Indiegogo executives.

Please let me know if you need proof of my order - I have them all. There are multiple campaigns there and some say "Guaranteed shipping or money back" - this is why I trusted scammers but it doesn't work still.

Small claims court or collective claim against this company might be a better solution for everyone. They sucked my time, energy and $$$.

Review about: Indiegogo Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $120.

Preferred solution: Full refund.

I didn't like: Do not uphold their advertised security policies, No responsibility, Worthless, Customer service.

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