Not resolved

Indiegogo promoted a campaign to fund a product that stated "Guaranteed Shipping October 2017!" It's half-way through November, the product hasn't shipped, and neither Indiegogo nor the campaigner will do anything about refunds. Indiegogo has continued to let the campaign to collect money as part of their INDEMAND program (which allows new comers to contribute).

Even though the project's first lines is literally "Guaranteed Shipping October 2017!" I've contact BULLT Technologies 4 or 5 times, and they have never responded.

I've contact Indiegogo twice, and they claim that they are investigating, but can't disclose the results due to privacy. I have no confidence that Indiegogo will protect their customers.

Review about: Indiegogo Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $63.

Preferred solution: Full refund.

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