Anonymous

Indiegogo stole money from my bank account.

I have discovered today that Indiegogo have stolen 242.31 from my Santander bank account. Luckily I spotted this transaction and complained to my Santander bank. This is a scam. I have had to get my bank card blocked. I was wondering how they could have got my bank card details so I googled Indiegogo and discovered that it is linked to Just Giving (donation website) which is where they must have got my card details from. This is unbelievable. If they do that with everybody who donates on Just Giving, I dread to think how much money they have got away with if people do not check their bank accounts. I certainly won't be donating on Just Giving again if your bank details are not safe.
View full review
Loss:
$242
Reason of review:
Problems with payment

Preferred solution: Full refund

Tj Dyb

Never received product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I paid for a product through Indiegogo it was the Bakblade and I never received it in the consumer Will not return my emails and will not speak to me over the phone very dissatisfied I sent to everybody nobody buy Bakblade ever
View full review
Reason of review:
Problem with delivery
Anonymous

Argento's SANDMAN movie (with Iggy Pop) failed to materialize, none of the money--the full budget--was returned

Argento got sick or something, the money for the campaign for this movie The Sandman was apparently pocketed by the production. They stopped directly communicating with contributors, IndieGoGo has "closed" the whole process, and is inaccessible with respect to this (or any other) failed project. The money --hundreds of thousands of dollars in total, only $150 from me--has been taken by organizers. They claim they're doing something but Argento is not able to work on it and is refusing to let anyone else work on it and the Italian production is just waiting for contributors to go away. I mean it's been a long time...
View full review
Reason of review:
Problems with payment
Hunter Mjd

Buy a product

India branches number give me phone number
View full review
Chara Uuh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud involving Indiegogo

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am one of 3,200+ victims of a fraud scam perpetuated by a company who advertised on Indiegogo. We each sent in at least $200 for what they advertised as the "Powerful Mini TV Projector." Starting in early 2016 the company started receiving the money they required for this projector. As of today, not a single person has received the product advertised. I filed a dispute with Chase Bank, my Credit card issuer, and the company told them that the money paid was a "donation," and not a purchase of an article. Indiegogo has failed to help to any degree. Its ok though, as I am now talking with the Feds about indicting the company for wire and mail fraud. One way or another, we are going to get our money back, all 3,200+ of us.
View full review
Loss:
$209
Cons:
  • Form letter
  • There
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker San Francisco, California

Indigogo scam

In march I gave them over $300 dolars for the Reolink program and the security cameras and it seems they made sure to tell they would have your money for over a month. So you can't cancel the sale on your credit card.

The cameras were supposed to come in the beginning of May. It's now June and nothing but a bunch of bull as to why they aren't here. A complaint to Indigogo gave a response that this needed to go to their 'trust' department.

Based on the reponses that followed, I'd say there is no trust department. I don't know how many of their 'campaigns' are *** like this one so I'm looking for other people who have been victims to come forward.

View full review
Cons:
  • Worthless
Reason of review:
Problem with delivery
2 comments
Guest

I have been waiting for two years for my product. Keep getting reports that it’s on its way but nothing.

Also can’t find any reviews for the product I funded which leads me to believe it may not exist. It’s a shame as this is a good way inventors to get funding but this has put me off future crowd funding.

Guest

What's your order ID?

I believe they will dispatch the item accroding to your Order ID and Countries.

I also bought it in March.

I received my reolink and they worked well.

View more comments (1)
Anonymous

Indiegogo is SCAM!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They are bigger Scam than the campaign owners who don't fulfill their promises and send you perks. INDIEGOGO won't even listen to the backers and simply tell "we got our money, GO *** YOUR SELF". They actually help those scam campaigns to robe us - the backers. There is no way you can get your money back once the project is fulfilled. And then those bad times will start when you'll keep chasing the campaign owners and Indiegogo - both. And they both will play hide and seek with you. I wist Indiegogo will burn down to the ground. Stay away from them, the idea of supporting the new projects and ideas is great - but Indiegogo is *** - Deep ***!
View full review
Loss:
$65
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous

Several non-donation investments

What exactly is the legal liability for This platform used to collect money that takes a percentage and then doesn't execute Contractual agreement Technically not an investment in the company if you're exchanging a product for it you're purchasing the product - they might be using some confusing legal language to get around this but in essence that's what's actually happening Then horribly poor communication and basically your moneys gone
View full review
Anonymous
map-marker San Francisco, California

Worst experience of my life

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Indiegogo - Worst experience of my life
Not only did I not raise dollar 1, all the friends I got to donate to get the ball rolling, I cant get paid. Cant fill in the web page bank info fields for funds to be transferred to my bank account. I keep getting emails telling me to update info but I cant. Doesn't work. Stuck in an auto reply feedback loop. The biggest disappointment was the lack of campaign promotion by indie themselves. I keep getting daily emails of product campaigns but never, no not even 1 email that featured MY CAMPAIGN. You would think they would or how else do they make money? By saying you have to get a lot of friends to donate. WHY, so they can scam that money. Seems that way at this moment. But i did get the funds that went through pay pal. Cant figure it out. But the email HAPPYNESS TEAM IS A JOKE! Thing is, my product is freaking amazing and if Idie was truly a platform for new and struggling entrepreneurs needing help, I should have raised something. But NOT EVEN 1 *** DOLLAR? Something is wrong! Tom Barrera EYESHOOTER.com
View full review
Loss:
$300
Reason of review:
Poor customer service, not getting paid

Preferred solution: Call me to arrange my funds to be paid to me

1 comment
Guest

PS

The only contacts you will get are scammer services trying to sell you services they say you have to have to PROMOTE YOUR CAMPAIGN. I dropped $750 on First Wave in california (the land of the scammer and ***) and Smartboost for nothing. 0 Zilch Nada.

Anonymous

My Instamic came today! 4 Stars****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I invested in Instamic at the very beginning. From time to time I had my doubts and corresponded with the company. They assured me they were on the level. They asked for my patience. While I waited I received regular email updates. Today I received an unexpected box in the mail. The shipping and packaging was prefect when it arrived. I opened the outer box and to my surprise I discovered my long awaited Instamic. The Instamic packaging - inside and out - is incredible. I took it home, read the instructions and began recording. I am not disappointed. I am ecstatic and overjoyed with my new mic/recorder I can't wait to bring it to my next show. Worth the wait. PS I downloaded the app from iTunes with no problem.
View full review
Reason of review:
Good quality
1 comment
Tobey Gcj

Dear backers,

I am very grateful for your patience and support.

And I am very happy you are enjoying your Instamic.

Please do not hesitate to contact us at support@***.io if you need assistance or help.

Thanks so much again

Kind regards Michele Baggio Instamic CEO

Anonymous
map-marker San Francisco, California

No receive perk as promise

Indiegogo - No receive perk as promise
Indiegogo - No receive perk as promise  - Image 2
I contribute the campaign since 2015 August for USD 249 paid by PayPal. At the beginning they still active respond for the delay of perk and update some regulation change and provide many product photo to convince they are working hard to delivery the perk. In 2016 they convince you to get extra add on of USD 60 USD for additional accessories detach the the backpack. all their work was just to get more money from customer without any product or just show product picture By end of the 2016 the campaigner was total no reply any status of my order and just disappear without any respond. What kind of responsible of Indiegogo and must have legal action on Indiegogo to avoid more people was scam again.
View full review
Loss:
$309
Pros:
  • Good idea
Cons:
  • No responsibility
  • Poor resposibility
Reason of review:
Problem with delivery

Preferred solution: Full refund

Lindsey Jgh

Indiegogo - Shipping Service Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Watch out!!!! Lost 1050 USD on Magic Cable project.... payed in January - should have received perks in march - never received a single thing... Magic Cable is a hoax - company keeps moving servers and do not reply - they set status as fulfilled and got paid by Indiegogo long time ago - Indiegogo does nothing.... Wether I (or any backer) received what I (we)pay for or not - Indiegogo still got their fairly large slice of the cake..... but will they take responsibility? No - not the slightest... as a backer you have absolutely no way of validating a project beforehand - Indiegogo does. You'd therefore assume you only have to trust Indiegogo - and they will have the risk. Big mistake! Even though I love the overall idea - I'm done backing till Indiegogo steps up to the plate and leads the way ethically - refund if hoax! Tilll then - seriously watch your back out there!!!!
View full review
Reason of review:
Order processing issue
Anonymous
map-marker San Francisco, California

Email the CEO davidman@***.com

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Please email the CEO if you've been ripped off. I backed Tapplock, a fingerprint padlock, the project is over time, nothing dispatched, Twitter like Tumbleweed, Tapplock Facebook page not updated anymore, emails to the campaign bounce back and yet when you email Indiegogo they won't suspend the campaign and continue allowing people to get ripped off. It is not right that people can still today sign up and back the project despite the fact the project owner doesn't respond to contact requests from existing backers and the emails to the project bounce. Enough is enough... tell the CEO by emailing davidman@***.com
View full review
Loss:
$60
Cons:
  • There business practices
Reason of review:
still listing fraudulent project

Preferred solution: Full refund

Anonymous

Irresponsible and unresponsive

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wish I had read these reviews before I contributed $388. I did it because perk was free shipping for karaoke soundbar. Was going to give to dad for Christmas but indiegogo AND campaigner (moment - wireless karaoke soundbar) are not responding. I've sent campaigner several messages with no response. When I reach out to Indiegogo, they just send you right back to the campaigner. I sent this site several messages and they do not respond. I even called them and they're auto message says to contact the campaigner. Very irresponsible of them and it feels like a total scam. Not only am I out almost $400 but now I need to find another Christmas present. These people should all be ashamed of themselves
View full review
Loss:
$388
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous

Indiegogo Customer Care Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I contacted their supper line days ago and no response. No support for campaign that isn't delivering. campaigner not responding. I've been totally left in the dark. Don't waste your money.
View full review
Reason of review:
Poor customer service
  • 1
  • ...
  • 8
  • 9
  • 10
  • 11
  • 12
  • ...
  • 13